FAQ

Frequently Asked Questions

What payment methods do you accept?

We currently accept Cash on Delivery (COD).

Where does VENA deliver?

We deliver across Morocco.

How much does delivery cost?

Delivery fees vary depending on the destination and are confirmed according to the delivery area.

How can I choose the right size?

Please check the VENA size guide before placing your order to select the most suitable size.

Can I return or exchange my order?

Returns and exchanges are not accepted after delivery, except in the case of an incorrect item or a confirmed product defect. Please refer to our No Return & Exchange Policy for full details.

How can I contact VENA?

You can contact us by email at venamaroc@gmail.com or through WhatsApp.

Where are VENA products made?

VENA is a Moroccan medical wear brand, and our products are made in Morocco.